Partners & Provider Notice

1) Transport partners and assigned operators

• ODDO TRANSFER may assign a confirmed ride to ODDO TRANSFER or to licensed partners/operators.
• Assigned partners/drivers receive only the ride details needed to perform the transfer: pickup/drop-off, timing, passenger count, contact details, flight details, luggage/add-ons and relevant notes.
• Partners and drivers must use customer data only for ride performance, required service communication, legal obligations and dispute handling.
• Contact details exchanged through the platform must not be used for marketing or off-platform solicitation without a separate lawful basis.

2) Partner onboarding and documents

• Partner applicants submit company, VAT, contact, service-area, vehicle and payout information.
• Documents and photos may include licences, insurance, vehicle documents, vehicle photos and other required eligibility records.
• The authorised-representative confirmation is required and persisted as evidence that the applicant can submit the application for the company.
• The service/onboarding email acknowledgement is required and persisted for application, onboarding, assignment and service-related communications. It is not marketing consent.
• Uploaded documents should be limited to documents requested by ODDO TRANSFER.

3) Provider roles and transfers

Some providers may act as processors, while payment providers, OAuth providers, card schemes or transport partners may also have independent legal obligations. Exact role splits and DPAs should be confirmed in contracts.

Provider regions and transfer safeguards are not all visible in repository code. They must be verified in provider dashboards and contracts before a formal processor/transfer inventory is treated as complete.

4) Dispatch priority and quality-linked fees

Partners may set a Platform Visibility percentage in their dashboard. A higher percentage can affect dispatch visibility or priority compared with peers.

Quality, rider ratings, penalties, cancellation behaviour, no-shows, cash reporting, service reliability and safety issues may influence dispatch handling, partner review and platform fees.

ODDO TRANSFER may adjust dispatch inputs to preserve fairness, availability and service quality. Manipulation attempts may lead to suspension, penalties or termination.

5) No marketing consent

Partner service/onboarding communication acknowledgement is not newsletter or marketing consent. No partner marketing subscription is created by this acknowledgement.

6) Contacts

For partner applications and updates, contact partners@oddotransfer.com. For data protection questions, contact privacy@oddotransfer.com.